Open to opportunities

Camrynn Gambrell

@camrynngambrell

I resolve customer issues, protect sensitive account information, and turn service interactions into efficient solutions.

United States

Message

What I'm looking for

I'm looking to apply my strong data entry skills and customer service experience in a data analysis role while continuing to deliver accurate, efficient solutions.

At TD Bank, I assist customers with account inquiries, transactions, card disputes, and online banking challenges while maintaining security and compliance standards. I also conduct account auditing to decrease financial risks and support escalations across internal departments.

Previously, I achieved a 95%+ customer satisfaction rate at Charter Communications by resolving Spectrum customer issues efficiently, often on the first call. Across customer service, retail, and client-facing roles, I bring 3+ years of experience with data entry, troubleshooting, inventory management, multitasking, and performance-driven service.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

TD Bank

Sep 2024 - Present (1 year 11 months)

Assisted customers with account inquiries, transactions, and service requests while ensuring accuracy and compliance. Resolved customer issues promptly, including card disputes and online banking challenges.

Customer Service Problem Solving Data Entry Time Management Attention To Detail Inventory Management Compliance

RSC Representative

Charter Communications

Jul 2022 - Aug 2024 (2 years 1 month)

Answered inbound and outbound calls, providing solutions and troubleshooting for Spectrum customers. Achieved a 95%+ customer satisfaction rate by delivering high-quality service and resolving issues on the first call.

Customer Service Troubleshooting Data Entry Time Management Attention To Detail Inventory Management

Sales Associate

Forever 21

Apr 2021 - Jun 2022 (1 year 2 months)

Responded to customer inquiries about products, services, promotions, and store policies via phone and in-person interactions. Exceeded sales targets by upselling products and encouraging credit card sign-ups and donations.

Customer Service Sales Upselling Inventory Management Teamwork Compliance

Nail Technician

Namaste Nail Sanctuary

Jun 2020 - Nov 2020 (5 months)

Delivered exceptional customer service by maintaining a calm and professional demeanor, even with difficult clients. Boosted client retention through personalized service and strong client relationships.

Customer Service Inventory Management Attention To Detail Sanitation Sterilization