Camille Chung
@camillechung
Business Manager with 26+ years leading security and IT service projects, budgeting, performance.
What I'm looking for
I’m an experienced service microenterprise Business Manager with 26+ years of experience across commercial and residential projects. I focus on excellent customer management, resource allocation, budgeting, and quality control—while leading teams of as many as five technicians.
I’ve built a track record of success with a 92% on-budget, on-time record, and I’ve led major installations of Security Camera Systems, Fire Detection and Alarm Systems, and Access Control Systems. Projects have supported supermarkets, medical centers, apartment complexes, and I recently managed a Security Camera System installation for the Trinidad and Tobago Carnival Museum.
I devise strategies to promote and market products and services, hire and train technicians, and foster employee empowerment—driving 95% employee retention over a 4-year period. I manage purchasing and procurement, and I leverage tools like Quick Books, Microsoft Office, Microsoft Teams, TeamViewer, AnyDesk, and Salesforce CPQ to keep projects moving with clarity and accountability.
Experience
Work history, roles, and key accomplishments
Business Manager
Future Shop Ltd. Ltd.
Jan 2000 - Present (26 years 6 months)
Directed business development and sales/marketing strategies for commercial and residential security, IT, networking, and IoT services. Led a team of up to five technicians and maintained a 92% on-budget, on-time record while managing budgeting, resource allocation, purchasing, and quality control.
Store Manager
Office Express
Jan 1998 - Jan 1999 (1 year)
Managed overall retail store operations, including marketing, sales, inventory, customer service, and employee management. Supported store setup and layout planning to improve service delivery and customer satisfaction.
Store Manager
Complete Computer Systems
Jan 1995 - Jan 1997 (2 years)
Oversaw sales, inventory, customer service, and employee management within the stationery and office equipment division. Delivered high customer satisfaction through consistent store execution and operational performance.
Past Moderator
Trinidad Subaru Owners Club
Motivated the sales team by training and mentoring members and preparing promotional materials and displays. Managed merchandising and charitable fund-raising support to improve sales and profitability outcomes.
Education
Degrees, certifications, and relevant coursework
IDPM Diploma
Diploma, Information Systems & Health & Safety
1991 - 1995
Completed an IDPM diploma (1991–1995) with training in information systems and fundamentals of health and safety in the workplace.
Providence Girls Catholic School
O' levels, General Education
1983 - 1988
Completed education at Providence Girls Catholic School and earned five O' levels (1983–1988).
Small Business Seminars
Certificate, Small Business Management
Completed small business seminars related to business management and strategy.
LinkedIn Learning
Professional training, Productivity & Business Software Training
2024 -
Completed LinkedIn Learning courses including Word, Excel, PowerPoint, Outlook, and other business and software training.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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