Open to opportunities

cameron dicks

@camerondicks

Property manager and IT-support minded professional, I streamline operations, troubleshoot tech issues, and deliver great guest and customer experiences.

Canada

Message

What I'm looking for

I’m looking for a role combining customer support with hands-on IT troubleshooting, documentation, and automation—where I can grow into an IT analyst, apply networking fundamentals, and help users quickly.

I’m a property manager with customer support and IT support experience across retail, hospitality, and construction environments. I quickly diagnose and resolve technical and customer issues with a strong focus on user satisfaction.

I’ve supported day-to-day operations through data entry, invoicing, and administrative workflows using Microsoft Office 365 and the Square POS system. I also bring IT fundamentals knowledge in Active Directory, DNS, DHCP, and TCP/IP networking, and I’m currently developing skills in AI tools, automation, Agile project management, and web technologies (HTML, CSS, JavaScript, C#).

Through my Junior IT Analyst Program at NPower Canada, I built hands-on capability configuring Windows/Linux, troubleshooting core support challenges, and supporting basic IT infrastructure and networking. I’m ready to bring that troubleshooting mindset—plus clear communication and documentation—to a team that values reliability and continuous improvement.

Experience

Work history, roles, and key accomplishments

Current

Property Manager

Current

Chris Lewis Business Solutions

Jul 2023 - Present (2 years 11 months)

Managed Airbnb/Vrbo properties by handling guest communication, special requests, and coordination with the property owner. Managed minor damage, arranged contractors for repairs, and ensured landscaping, snow removal, and waste management were maintained.

Property Operations Maintenance Coordination Snow Removal Coordination Waste Management Airbnb Vrbo Support

Customer Service Agent

Sandy's Ice Cream

Jul 2025 - Nov 2025 (4 months)

Provided customer service in a fast-paced retail environment while processing transactions and managing invoices using the Square POS system. Entered invoices and receipts into Square, handled customer concerns and product recommendations, and supported transporting, installing, and troubleshooting specialized equipment.

Customer Service Square POS Data Entry Transaction Processing Troubleshooting Product Recommendations Retail Operations Equipment Support

Media Advertising Assistant

Web4U.Ca

Oct 2016 - May 2018 (1 year 7 months)

Supported advertising and web design projects through client communication and content coordination. Performed basic data recovery and file transfer tasks, and maintained client records using Microsoft Office tools.

Client Communication Content Coordination data recovery Microsoft Office 365 Team Collaboration Digital Communication

Education

Degrees, certifications, and relevant coursework

Google

Google IT Support Professional Certificate, IT Support

Working toward the Google IT Support Professional Certificate, expected in 2026.

Northern Opportunities for Business Ltd

SAGE 50 Certificate, Accounting Software

Completed a SAGE 50 Certificate with Northern Opportunities for Business Ltd in 2021.

North Nova Education Center

Nova Scotia Secondary School Diploma, Secondary Education

2015 -

Earned a Nova Scotia Secondary School Diploma from North Nova Education Center in July 2015.

NPower Canada

Junior IT Analyst Program, IT Support and Project Management

2026 - 2026

Completed the 14-week intensive online Junior IT Analyst Program (Feb 2026–May 2026), covering fundamentals of computer technology, project management essentials, and IT support concepts.