Looking for a job

Ashwinder Singh

@ashwindersingh

Motivated and customer-centric individual seeking job in the IT field. Eager to apply strong organizational, communication, and problem-solving skills

Canada

Message

What I'm looking for

Looking for a full-time IT support, help desk, or systems administrator role in the Greater Vancouver area. Interested in environments where I can continue developing my technical skills while contributing to a team that values reliability and continuous improvement. Open to hybrid or on-site positions.

I'm an IT professional with hands-on experience in technical support, IT asset lifecycle management, and team operations — most recently as an IT Equipment Coordinator at Amazon, where I resolved hardware, software, and network incidents within SLA requirements while managing procurement, deployment, and inventory audits. I bring a strong foundation in ServiceNow, Active Directory, TCP/IP networking, and basic SQL, paired with a Computing Studies diploma from Douglas College and ongoing Cybersecurity training through Correlation One's Security+ bootcamp. What sets me apart is a track record of operational leadership — I've trained and onboarded 100+ employees, supervised shifts, and consistently driven measurable productivity improvements. I'm eager to grow in IT support, help desk, systems administration, or cybersecurity roles where I can combine my technical skills with my people-first approach.

Experience

Work history, roles, and key accomplishments

FC Associate

Amazon

Nov 2019 - Jun 2026 (6 years 7 months)

Served as Shift Supervisor, managing daily operations with workforce management systems and data analytics, improving shift productivity by 15%. Trained and onboarded 100+ employees and cross-trained teams to support timely completion of production tasks.

Workforce Management Systems Data & Analytics Cross Training Microsoft Office Resource Allocation

IT Equipment Coordinator

Amazon

Aug 2025 - Feb 2026 (6 months)

Resolved IT Severity 4/5 incidents within SLA while supporting client hardware, software, and network equipment. Managed end-to-end asset lifecycle using ServiceNow for ticketing, documentation, prioritization, and vendor coordination.

Incident Management ServiceNow Support Software Network Troubleshooting Active Directory Vendor coordination

Renovation Helper

Italia Luxury Homes

Aug 2021 - Jan 2023 (1 year 5 months)

Supported renovation projects by coordinating with vendors for materials and deliveries while maintaining positive client and team relationships. Assisted with task completion, audits, and tracking project progress to meet expectations.

Client Communication Vendor coordination Team Collaboration Project Tracking

Education

Degrees, certifications, and relevant coursework

Correlation One

Cybersecurity Bootcamp, Cybersecurity

2026 -

Preparing for Security+ by studying threat and vulnerability management, cryptography, identity and access management, risk mitigation, and security architecture.

Douglas College

Diploma, Computing Studies and Information Systems

Grade: 2.94 GPA

Completed a Computing Studies and Information Systems diploma, graduating with a 2.94 GPA and developing skills through college projects and group assignments.