Open to opportunities

Cam User

@cameroncornelius

Message

I am a results-driven professional

United States

Message

What I'm looking for

Seeking a role that leverages my hospitality expertise to drive exceptional customer experiences and contribute to a dynamic team.

as a season customer service professional, I specialize in de-escalation techniques that transform challenging situations into positive outcomes. My passion for service drives me to not only meet but exceeded customer expectations, ensuring a memorable experience every time. I believe that a well trained team is the cornerstone of exceptional service, which is why I prioritize employee training and development. by equipping colleagues with the tools and confidence they need, I create empowered workforce that thrives on delivering outstanding support. My commitment to foster and the culture of excellence and empathy is at the heart of everything I do, and I am dedicated to making a meaningful impact in every interaction

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant/Lead Concierge

Current

GID

May 2022 - Present (4 years 1 month)

Assisted prospects, vendors, and service providers by responding to daily inquiries via phone/email. Tracked Make-Ready Luxury Apartments for new tenants by routine quality inspections via Smartsheets and Excel.

Smartsheet Excel Salto Systems Mobile Doorman

Head Server

Momofuku

Jul 2019 - Sep 2022 (3 years 2 months)

Checked with guests to verify satisfaction and suggested additional items to increase restaurant sales. Trained new staff on company policies, Toast POS, and open-handed service.

Toast POS Sales Training

Service Supervisor

Convene New York

Apr 2018 - May 2019 (1 year 1 month)

Provided world-class service by mastering the Program Execution Order while adding personal flair to make clients feel at ease in their meeting space.