Cam User
@cameroncornelius
I am a results-driven professional
What I'm looking for
as a season customer service professional, I specialize in de-escalation techniques that transform challenging situations into positive outcomes. My passion for service drives me to not only meet but exceeded customer expectations, ensuring a memorable experience every time. I believe that a well trained team is the cornerstone of exceptional service, which is why I prioritize employee training and development. by equipping colleagues with the tools and confidence they need, I create empowered workforce that thrives on delivering outstanding support. My commitment to foster and the culture of excellence and empathy is at the heart of everything I do, and I am dedicated to making a meaningful impact in every interaction
Experience
Work history, roles, and key accomplishments
Administrative Assistant/Lead Concierge
GID
May 2022 - Present (3 years 2 months)
Assisted prospects, vendors, and service providers by responding to daily inquiries via phone/email. Tracked Make-Ready Luxury Apartments for new tenants by routine quality inspections via Smartsheets and Excel.
Service Supervisor
Convene New York
Apr 2018 - May 2019 (1 year 1 month)
Provided world-class service by mastering the Program Execution Order while adding personal flair to make clients feel at ease in their meeting space.
Floor Manager
Tutu’s
Jul 2015 - Apr 2016 (9 months)
Led a small team of 25, ensuring compliance with NY DOH/OSHA regulations regarding food, staff, and guest safety.
Education
Degrees, certifications, and relevant coursework
Cam hasn't added their education
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