Cam UserCU
Open to opportunities

Cam User

@cameroncornelius

I am a results-driven professional

United States
Message

What I'm looking for

Seeking a role that leverages my hospitality expertise to drive exceptional customer experiences and contribute to a dynamic team.

as a season customer service professional, I specialize in de-escalation techniques that transform challenging situations into positive outcomes. My passion for service drives me to not only meet but exceeded customer expectations, ensuring a memorable experience every time. I believe that a well trained team is the cornerstone of exceptional service, which is why I prioritize employee training and development. by equipping colleagues with the tools and confidence they need, I create empowered workforce that thrives on delivering outstanding support. My commitment to foster and the culture of excellence and empathy is at the heart of everything I do, and I am dedicated to making a meaningful impact in every interaction

Experience

Work history, roles, and key accomplishments

GI
Current

Administrative Assistant/Lead Concierge

GID

May 2022 - Present (3 years 2 months)

Assisted prospects, vendors, and service providers by responding to daily inquiries via phone/email. Tracked Make-Ready Luxury Apartments for new tenants by routine quality inspections via Smartsheets and Excel.

MO

Head Server

Momofuku

Jul 2019 - Sep 2022 (3 years 2 months)

Checked with guests to verify satisfaction and suggested additional items to increase restaurant sales. Trained new staff on company policies, Toast POS, and open-handed service.

CY

Service Supervisor

Convene New York

Apr 2018 - May 2019 (1 year 1 month)

Provided world-class service by mastering the Program Execution Order while adding personal flair to make clients feel at ease in their meeting space.

TU

Floor Manager

Tutu’s

Jul 2015 - Apr 2016 (9 months)

Led a small team of 25, ensuring compliance with NY DOH/OSHA regulations regarding food, staff, and guest safety.

Education

Degrees, certifications, and relevant coursework

Cam hasn't added their education

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Tech stack

Software and tools used professionally

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Cam User - Administrative Assistant/Lead Concierge - GID | Himalayas