At DoubleTree by Hilton, I delivered bilingual guest service during the winter season, assisting guests in English and Spanish by phone, email, and in person. I coordinated reservations and room assignments, and resolved billing discrepancies, reservation issues, and guest concerns.
At Interpretia, I provided real-time English-Spanish interpretation across medical, legal, and public service settings, documenting conversations while maintaining confidentiality. Earlier, at La Hamburgueseria, I assisted customers, processed orders, and coordinated deliveries.
