At Longboard Paradise, I managed reservations, guest profiles, check-ins, and check-outs using Cloudbeds PMS. I also assisted international guests in English, Spanish, and Portuguese.
I handled front desk operations, including bookings, payments, and guest communications, and coordinated rentals, excursions, and activities for guests.
At Staysol, I coordinated maintenance, property issues, and housekeeping with vendors and contractors. I followed up on service requests and supported administrative tasks and payment follow-ups.
At The Royal Hotel, I served international guests and responded to their requests and concerns. I also worked with an international team to maintain service standards and support smooth restaurant operations.
