Calyssa Dowley
@calyssadowley
I support customers and office operations with accurate, empathetic service.
South AfricaWhat I'm looking for
I've provided online customer support through WhatsApp, Facebook and email, resolving enquiries promptly while building positive customer relationships through clear communication, empathy and problem-solving.
I've also supported S.A. Cartage, S.A. Harbor Holdings and LuCreative Business Solutions with invoice processing, records management, filing, stock counts, promotions and customer engagement. I bring reliability, confidentiality, organisation and the ability to manage multiple tasks in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Online Customer Service Representative
Customer Service Representative
Jan 2022 - Present (4 years 8 months)
Provided professional customer support via WhatsApp, Facebook and email, resolving enquiries and concerns promptly. Built positive customer relationships through clear communication and effective problem-solving.
Education
Degrees, certifications, and relevant coursework
University of South Africa
Bachelor of Arts, Forensic Science and Technology
Currently pursuing a Bachelor of Arts in Forensic Science and Technology.
Arena Park Secondary
National Senior Certificate, General
Grade: 12
Completed secondary education with highest grade passed of 12.
University of South Africa
Bachelor's Higher Certificate, Economics and Management Science
Completed a Bachelor's Higher Certificate in Economics and Management Science.
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Job categories
Skills
Interested in hiring Calyssa?
You can contact Calyssa and 90k+ other talented remote workers on Himalayas.
Message CalyssaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
