Callum Smoothy
@callumsmoothy
Highly motivated IT professional with 5 years of experience.
United KingdomWhat I'm looking for
I am a highly motivated IT professional with over five years of experience delivering innovative technology solutions. My journey began with a passion for technology, which has evolved into a career where I excel in network administration, project management, and effective communication with both technical and non-technical users. I am proficient in tools such as Office365, JAMF, and Intune, and I am eager to contribute to an organization’s growth.
Currently, I manage a thriving Minecraft server, where I have successfully built a community of over 400 members. This role has honed my skills in server management and community engagement, allowing me to innovate and implement features that enhance user experience. Additionally, as the sole IT technician at Unity Schools Partnership, I oversee the helpdesk and IT operations for multiple schools, ensuring efficient service delivery and cybersecurity measures are in place.
Experience
Work history, roles, and key accomplishments
IT Technician - Head Office
Unity Schools Partnership
Jul 2024 - Present (10 months)
Managed the helpdesk and IT operations for finance, HR, and trust executives as the sole IT technician at the head office. Prioritized tickets according to SLAs and handled stock for 32 schools, utilizing Active Directory and Microsoft 365 Suite.
Minecraft Server Owner/Developer
Self
Jul 2024 - Present (10 months)
Established and managed a thriving Java & Bedrock Minecraft server, migrating from a self-hosted Linux VM to a high-performance VPS. Implemented engaging features to sustain community interest and resolved performance issues using Spark. Built a vibrant community with over 400 members through effective communication and problem-solving.
IT Technician - School Based
Unity Schools Partnership
Jul 2022 - Jul 2024 (2 years)
Implemented 2FA Security Keys for staff across two schools, enhancing cybersecurity. Contributed to the management of IT operations, handling T1/T2 tickets, and performing hardware repairs and software fixes both remotely and in person.
Education
Degrees, certifications, and relevant coursework
Callum hasn't added their education
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Availability
Location
United KingdomAuthorized to work in
Job categories
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