Corey Browne
@coreybrowne
Motivated IT and software engineering learner focused on reliable help desk support.
What I'm looking for
I’m a motivated IT professional with a strong foundation in software engineering through completion of Level 4 Higher Education. I’m experienced in customer service and technical problem solving, and I learn new technologies quickly while explaining technical information clearly.
In remote roles, I provide customer support while navigating multiple systems at once to resolve issues efficiently and accurately. I’ve also supported sales and accounts using several software platforms simultaneously, strengthening both communication and IT literacy.
I’m seeking an entry-level IT Support, Help Desk or Technical Support role to continue developing my technical skills. I’m also open to a Level 6 apprenticeship in Software Engineering, building on my intermediate C# and foundational C# certification with Microsoft.
Experience
Work history, roles, and key accomplishments
Remote Customer Support
ESP Group
May 2025 - Present (1 year 2 months)
Provided remote customer support while navigating multiple systems simultaneously. Resolved customer issues efficiently and accurately.
Sales and Account Support
Clearanswer
Aug 2024 - May 2025 (9 months)
Used multiple software platforms simultaneously while delivering sales and account support. Communicated clearly to support customers and maintain strong IT literacy.
Restaurant Team Member
McDonald's
May 2022 - Jul 2023 (1 year 2 months)
Worked effectively under pressure while maintaining quality and teamwork.
Face-to-Face Customer Service
Thorpe Park Holiday Home Restaurant
Jul 2021 - Nov 2021 (4 months)
Delivered face-to-face customer service and resolved customer queries.
Education
Degrees, certifications, and relevant coursework
Corey hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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