
Caitlin Osborne
@caitlinosborne
Finance & Insurance Manager at Mazda Dealership handling vehicle financing, lender approvals, and customer documentation.
What I'm looking for
At Mazda Dealership, I manage the financial transactions in each customer’s vehicle purchase, working with lenders to obtain loan approvals and preparing documents for customers to review and sign.
I also consult with customers about finance and insurance warranties, prepare title and financing paperwork, and help ensure contracts are funded on time. I work with sales professionals, lenders, banks, and manufacturer representatives throughout the process.
At Assurance Media, I coordinated project and warehouse operations, including schedules and workflow for 18 workers. I handled inventory and materials, communicated installation progress to customers, and read blueprints.
Earlier, I worked in vehicle sales and leasing at Martin Dealership and Matt Slapp Subaru, and as a Legal Assistant at David I. Walsh & Associates. I’m seeking a challenging position where I can create value through efficient, high-quality work, drawing on my project coordination, warehouse management, sales, and finance experience.
Experience
Work history, roles, and key accomplishments
Finance & Insurance Manager
Mazda Dealership
Jan 2020 - Present (6 years 9 months)
Manage financial transactions of the vehicle buying experience, work with lenders to obtain approvals, and produce documentation for customers. Build rapport with customers, sell finance and insurance warranties, and ensure timely funding from financial institutions.
Sales & Leasing Consultant
Martin Dealership
Jan 2016 - Jan 2020 (4 years)
Assisted customers in the vehicle selection process, explained product performance and benefits, and built strong rapport to close sales. Participated in ongoing training to learn about products and services.
Project Coordinator/Warehouse Manager/Procurement
Assurance Media
Jan 2004 - Jan 2016 (12 years)
Supervised daily operations, workflow, and schedule for 18 workers. Managed warehouse including receipt, inventory, restocking, delivery, and transfer of materials, and served as point of contact for techs, sales, and customers.
Sales Associate
Matt Slapp Subaru
Jan 2009 - Jan 2011 (2 years)
Approached potential customers to determine and match their auto needs and finances. Worked with management, delivered excellent purchasing experiences, and provided tutorials on vehicle features.
Legal Assistant
David I. Walsh & Associates
Jan 2002 - Jan 2003 (1 year)
Assisted employees of the law firm by answering phones, maintaining files, making bank deposits, and handling deliveries and mail. Copied, scanned, punched, and collated documents and assisted the office manager.
Education
Degrees, certifications, and relevant coursework
Delcastle Technical High School
High School Diploma, General Studies
Graduated from Delcastle Technical High School in 2005.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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