Megan Waguespack

Serves as primary liaison between customers and service department, diagnosing vehicle service needs, coordinating technician repairs, providing accurate estimates, and resolving customer concerns to maximize satisfaction and retention.

Developed and implemented financial strategies, prepared reports and forecasts, managed cash flow and financing deals, and oversaw office operations and HR tasks to support dealership objectives.

Maintained financial records and reports for management, processed car sales funding allocations and ACH lender payments, managed dealer trades and wholesale purchases, and reconciled fees and write-offs under managerial guidance.

Prepared and submitted warranty claims per manufacturer guidelines, managed denied-claim resubmissions, coordinated with service advisors on coverage and recalls, and assisted with repair order processing and customer service.

Supported vehicle sales across multiple manufacturers, assisted customers with long-term vehicle purchases, managed tech-focused vehicle questions, and promoted manufacturer incentives via social media and internal communications.

Coached youth swimmers from beginner to advanced, designed and implemented workouts, guided athletes to regional and state competitions, and communicated events and program information to families.

Activities and societies: Swim coach experience following graduation; involved in athletics and youth development during and after high school.

Graduated from Blanchet Catholic High School in 2015 with a college-preparatory curriculum focused on academic readiness for higher education.