At FLEXY E-COMMERCE PLATFORM, I manage full-cycle B2B SaaS sales for mid-market and enterprise accounts. I generated R$ 3.821M in cumulative revenue from 2023 to 2026.
I guide complex sales cycles from discovery and stakeholder mapping through executive presentations, negotiation, and closing. I build tailored business cases and workflow mockups, using ChatGPT and Google Gemini to support ROI modeling and MVP validation.
Before moving into sales, I managed enterprise customer success at FLEXY E-COMMERCE PLATFORM, protecting ARR, supporting renewals, and mitigating churn risk. I also mentored junior CS representatives and helped identify expansion opportunities.
I started at FLEXY E-COMMERCE PLATFORM as a Customer Success Specialist, managing a B2B SaaS client base and tracking adoption metrics. Earlier roles included client relationship coordination, marketing coordination, web project management, and customer service.
