AVAman verma
@amanverma3
Highly motivated IT professional with expertise in technical support.
IndiaWhat I'm looking for
I am an IT professional with a strong background in troubleshooting, computer hardware, networking, and technical support. My experience spans various roles where I have consistently demonstrated my ability to resolve technical issues efficiently, ensuring seamless IT operations. I have a proven track record of creating and maintaining technical documentation, installing and configuring hardware and software, and providing exceptional support to users.
My recent project involved setting up a computer lab with advanced technology, enhancing the learning environment for students and educators. I am passionate about exploring new technologies and continuously improving my skills. With a Bachelor's degree in Mathematics and Physics, along with certifications in Ethical Hacking and CCNA, I am well-equipped to tackle complex IT challenges and contribute to organizational success.
Experience
Work history, roles, and key accomplishments
IT Support Engineer
MARENGO ASIA HOSPITAL
Apr 2024 - Present (1 year 2 months)
As an IT Support Engineer, I create and maintain technical documentation, provide troubleshooting support for hardware and software issues, and manage user accounts in Active Directory. I am skilled in installing and configuring operating systems and applications, ensuring improved system performance and reliability.
IT Support Engineer
Bhoomi Infrastructure
Feb 2024 - Apr 2024 (2 months)
In my role at Bhoomi Infrastructure, I provided exceptional system and desktop support, installed and configured hardware and software, and maintained technical documentation. I ensured system security through antivirus deployment and performed regular updates to enhance compatibility and security.
Desktop Support Engineer
NeoTell India
Dec 2022 - Feb 2024 (1 year 2 months)
As a Desktop Support Engineer at NeoTell India, I responded to client inquiries, installed and configured hardware and software, and maintained computer networking. I ensured system security through regular updates and provided technical support for hardware and software issues.
Computer Lab Setup Project
NSTI R Hyderabad
Mar 2022 - May 2022 (2 months)
Led a project to set up a computer lab with 45 computers and essential networking infrastructure. The project involved installation and configuration of hardware and software, creating a conducive learning environment for students and educators.
Education
Degrees, certifications, and relevant coursework
CUC.S.J.M. University
Bachelor of Science, Mathematics and Physics
2021 - 2024
Grade: 76%
Pursued a Bachelor of Science with a focus on Mathematica and Physics, achieving a percentage of 76%. Developed a strong foundation in scientific principles and analytical skills.
NHNSTI R Hyderabad
Craft Instructor Training Scheme, Computer Hardware & Network Maintenance
2021 - 2022
Grade: 95%
Completed Craft Instructor Training Scheme (CITS) in Computer Hardware & Network Maintenance, achieving a score of 95%. Gained hands-on experience in hardware setup and network management.
Govt. ITI Powayan Shahjahanpur
Industrial Training Institute, Information & Communication Technology
2018 - 2020
Grade: 81%
Completed Industrial Training Institute (ITI) in Information & Communication Technology System Maintenance with a percentage of 81%. Acquired practical skills in system maintenance and technical support.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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