Open to opportunities

Bwezh Hakem

@bwezhhakem

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Dedicated Sales Advisor with a strong work ethic and reliability.

United Kingdom

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What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I am a dedicated Sales Advisor with a proven track record of exceeding expectations and consistently achieving targets. My strong work ethic and commitment to continuous improvement have been key to my success in various roles. I pride myself on my exceptional attention to detail and proactive problem-solving approach, which allows me to effectively address customer needs and enhance their experience.

With over four years of experience in customer service and sales, I have developed a deep understanding of managing customer relationships and resolving issues efficiently. My time at Foundever Ltd and Virgin Media has equipped me with the skills to handle multiple systems and applications simultaneously, ensuring that I can provide the best possible service to clients. I have a knack for building rapport with customers, which has resulted in a high level of satisfaction and loyalty.

As I look to further my career, I am eager to contribute my expertise in a dynamic environment where I can continue to grow and help those around me. I believe in fostering a collaborative atmosphere that encourages teamwork and mutual support, ultimately leading to success for both the company and its clients.

Experience

Work history, roles, and key accomplishments

Direct Sales Supervisor

Virgin Media Ltd

Oct 2024 - Present (9 months)

Engaged in direct door-to-door sales, building customer relationships and creating daily sales pipelines. Successfully persuaded customers to switch to Virgin Media by offering custom packages and consistently exceeding sales targets.

Sales Pipeline Management Negotiation

Customer Service Manager

Foundever Ltd

Aug 2021 - Present (3 years 11 months)

Managed various campaigns including Virgin Media, National Lottery, and SSE Business, handling customer inquiries, issues, and account management. Proficiently utilized multiple systems and applications simultaneously while working remotely and in-office.

Customer Service Troubleshooting Account Management Payment Processing Customer Relationship Management Remote Work Multi System Operation

English Teacher

Lyng Hall School

Aug 2020 - Present (4 years 11 months)

Taught English to students, achieving a 95% pass rate by fostering a collaborative learning environment. Identified and targeted student weaknesses to facilitate improvement and ensure academic success.

Curriculum Development Performance Analysis Classroom Management Educational Support Academic Improvement

Education

Degrees, certifications, and relevant coursework

LYNG HALL SCHOOL

GCSE, General Studies

Grade: English Language - Grade 6/B, Science - Grade 5/C, Maths - Grade 5/B, Sport - Grade 6/B, RE - Grade 7/A, Business - Grade 6/B, English Literature - Grade 6/A, History - Grade 6/B, Geography - Grade 7/A

Achieved strong grades across a range of subjects including English Language, Science, Maths, Sport, RE, Business, English Literature, History, and Geography. Developed foundational knowledge and skills in various academic disciplines.

PRESIDENT KENNEDY SCHOOL

A-LEVEL, Business Studies and IT

Grade: Business Studies BTEC - Distinction (A), IT BTEC - MERIT (B)

Completed A-Levels in Business Studies BTEC and IT BTEC, achieving high distinctions. Gained specialized knowledge and practical skills in business and information technology.