Caponefx User
@caponefxuser
Customer-focused sales professional with strong communication skills.
What I'm looking for
I am a dedicated sales professional with over 3 years of experience in customer-facing roles, including positions as a Direct Sales Representative and General Assistant. My journey has equipped me with excellent communication and problem-solving skills, enabling me to build rapport with customers and exceed sales targets consistently.
Throughout my career, I have developed a strong proficiency in managing inbound and outbound calls, resolving broadband and account issues, and utilizing CRM systems effectively. My time at Virgin Media allowed me to promote broadband, TV, and mobile services, where I not only met but exceeded sales targets, earning recognition for my commitment to customer satisfaction.
I thrive in fast-paced environments and possess strong organizational skills, ensuring that I can adapt quickly to changing situations while maintaining high standards of service. I am self-motivated and enjoy working both independently and as part of a team, always striving to deliver the best possible experience for customers.
Experience
Work history, roles, and key accomplishments
Direct Sales Representative
Virgin Media
Jun 2024 - Present (1 year 2 months)
Promoted Virgin Media broadband, TV and mobile services through face-to-face and remote sales. Managed inbound and outbound calls using a company work phone to sell packages, resolve broadband and account issues.
Ship Clerk
Amazon Warehouse
Mar 2021 - Present (4 years 5 months)
Coordinated outbound shipments, ensuring packages were accurately scanned, labelled and dispatched on time. Monitored inventory systems to track deliveries and resolve discrepancies quickly.
General Assistant
The Alphabet Zoo
Aug 2019 - Present (6 years)
Supervised play areas to ensure children’s safety and adhered to health and safety standards. Operated booking systems, created memberships, and handled cash transactions securely.
Education
Degrees, certifications, and relevant coursework
Dixons Allerton Academy
A-Levels, Applied Law, IT, Business
2020 - 2022
Achieved Merit in Applied Law, IT, and Business, demonstrating strong foundational knowledge in these subjects. Developed analytical and problem-solving skills through coursework.
Dixons Allerton Academy
GCSEs, Mathematics, English Literature, English Language, Combined Science, ICT
2019 - 2021
Completed GCSEs including Mathematics, English Literature, English Language, Combined Science, and ICT. Gained fundamental academic skills across a range of subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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