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@adamthompson
Enthusiastic leader with expertise in sales and relationship management.
I am an experienced professional with nearly five years at Barclaycard, where I have honed my skills in leadership, coaching, and relationship management. My journey has been marked by significant achievements, including winning a prestigious award as part of the Sales Platinum Club for consistently delivering excellent results. I take pride in my ability to motivate my team and foster strong relationships with clients, ensuring their business needs are met effectively.
Throughout my career, I have embraced every opportunity for growth, leading to my promotion to Team Leader and my role as Deputy in the Issuing Inbound Sales team. I have successfully managed teams of up to 11 agents, focusing on coaching and supporting their development while achieving our sales targets. My commitment to personal development is evident in my completion of various leadership courses, which have equipped me with the skills necessary to excel in a leadership role.
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Work history, roles, and key accomplishments
Barclaycard
Sep 2023 - Present (2 years 2 months)
As a deputy, I supported coaching and other team leaders while managing a sales team of 7-11 agents. My responsibilities included conducting coaching sessions, ensuring team compliance, and hitting targets, all while promoting a positive work environment aligned with Barclays' values.
Barclaycard
Feb 2020 - Jan 2024 (3 years 11 months)
I was responsible for selling credit cards to small businesses through outbound dialing and inbound customer support. I excelled in relationship management and was recognized as a top performer, achieving over 1000 sales in a year.
Barclaycard
Jan 2023 - Sep 2023 (8 months)
In this role, I managed a team of 10, focusing on motivation, time management, and coaching. My leadership led to consistent target achievement and recognition, alongside opportunities for professional development through leadership courses.
Sainsbury's
Jul 2018 - Feb 2020 (1 year 7 months)
My role involved efficiently managing deliveries and providing customer service at the tills. I developed skills in cash handling and multitasking in a fast-paced retail environment.
Local Primary School
Feb 2018 - May 2018 (3 months)
During this placement, I supported a Year 5 teacher with lesson planning and provided one-on-one support to students. This experience enhanced my leadership, planning, and organizational skills.
Degrees, certifications, and relevant coursework
BA Hons, Education Studies
2016 - 2019
Grade: 2:1
Studied Education Studies with a focus on the importance of physical education in primary schools. Completed a dissertation on the topic, achieving a Grade of 2:1.
A Levels, Various
2014 - 2016
Grade: CCC
Completed A Levels in English Language, Sociology, and Business Studies, achieving grades of CCC.
Software and tools used professionally
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