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Bukola Ariyo

@bukolaariyo1

Customer service representative at State Farm who supported policyholders with insurance coverage, benefits, premiums, and account questions.

Nigeria
Message

At State Farm, I responded to policyholders’ questions about insurance products and account information. I assisted with auto, home, and life policy questions, explaining coverage, benefits, deductibles, and premiums so customers could make informed decisions.

At Payga Finance, I contacted prospective and existing customers about financial products, services, and loan opportunities, and assessed their needs to identify suitable products. Earlier, at Styled by Feyola, I provided product information, processed orders, and followed up on delivery.

Experience

Work history, roles, and key accomplishments

PF

Outbound Officer

Payga Finance

Jul 2023 - Jan 2025 (1 year 6 months)

Conducted high-volume outbound calls to prospective and existing customers regarding financial products, services, loan opportunities, and account-related matters. Assessed customers' financial needs and identified suitable products based on their individual requirements and eligibility.

SF

Customer Service Representative

Styled by Feyola

Jun 2021 - May 2023 (1 year 11 months)

Provided accurate information about product details, sizes, colors, prices, and availability. Processed customer orders and followed up to ensure accurate and timely delivery, responding to inquiries through phone calls, social media, and messaging channels.

Education

Degrees, certifications, and relevant coursework

Cyprus International University logoCU

Cyprus International University

Master of Science, Business Administration

Earned a Master of Science in Business Administration in 2023.

Olabisi Onabanjo University logoOU

Olabisi Onabanjo University

Bachelor of Science, Business Administration

Earned a Bachelor of Science in Business Administration in 2017.

Alison logoAL

Alison

Dakins Foreign Customer Service Training, Customer Service

Completed Dakins Foreign Customer Service Training.

Tech stack

Software and tools used professionally

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