buhlebenkosi sibanda

Contributed to the organization's achievements by overseeing daily operations, including office administration and procurements. Managed financial aspects by drafting monthly, quarterly, and annual budgets, and handled all incoming and outgoing correspondences and report writing. Created company contracts and employee files, and managed tender research, application, and project execution.

Engaged in key Human Resources functions including recruitment and selection processes, employee engagement initiatives, and onboarding new hires. Ensured strict compliance with company policies and relevant regulations. Demonstrated proficiency in utilizing various HR software systems to streamline operations.

Ensured compliance with NEC statutory deductions, wage agreements, Collective Bargaining Agreements, and other relevant laws and Acts. Actively participated in industrial relations, including Safety, Health, and Environment (S.H.E.) initiatives, and dispute resolution processes. Contributed to conciliation and arbitration efforts, enforced employment relations, and managed office procurements.

Improved guest satisfaction by ensuring prompt service, responding to guest requests, and quickly resolving issues. Boosted hotel recognition by 40% through developing a friendly service culture, fostering a welcoming atmosphere, and training staff to be courteous and empathetic. Provided clients with streamlined processes to minimize wait times and ensure seamless experiences, thereby increasing

Grade: 8 out of 9 O'Levels, 14 A'Level points

Completed secondary education, achieving strong results in O'Levels and A'Levels. Focused on a broad curriculum including core subjects like Mathematics and English.

Grade: Second Upper Class Degree (2.1)

Pursued an Honours Degree in Human Resource Management, gaining comprehensive knowledge in HR principles and practices. Achieved a Second Upper Class Degree, demonstrating strong academic performance.