At Blue Stream Integrations, I built the company's operations playbook, documenting recurring bookkeeping, payroll, invoice follow-up, and administrative workflows. I also developed Zapier-supported workflows to reduce repetitive manual work and strengthen follow-through.
At Assistant Launch, I managed executive inboxes, calendars, scheduling, and travel, and built AI-assisted workflows and reusable prompts with Claude, ChatGPT, and Zapier.
At Levy / Chore, I supported six simultaneous clients and built a centralized ClickUp workflow that reduced invoice-approval turnaround from three to four days to under 24 hours. I also handled financial administration and created SOPs and recurring reports.
At Cloudstaff, I supported a CEO and reduced executive email response time by approximately 35% through structured triage and follow-up. Earlier, at TaskUs, I progressed through customer support, subject-matter expert, acting lead, and quality analyst responsibilities.
