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bryan dicenBD
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bryan dicen

@bryandicen

Short-Term Rental Guest Manager who coordinated property turnovers and resolved guest issues at GPWN MANAGEMENT CONSULTANCIES.

Philippines
Message

At GPWN MANAGEMENT CONSULTANCIES, I managed guest communications and coordinated daily property turnovers using Hostify, Enso Connect, Breezeway, and Turno. I also handled guest escalations and remote troubleshooting for entry issues involving Schlage locks.

At Monicas Boston, I managed executive workflows and supported sourcing, screening, and interview scheduling. I also conducted Google Lighthouse audits and implemented webpage performance improvements.

Experience

Work history, roles, and key accomplishments

GC
Current

Guest Manager

GPWN Management Consultancies

Feb 2026 - Present (9 months)

Managed omnichannel guest communications and automated touchpoints using Hostify and Enso Connect. Coordinated cleaning logistics with Breezeway and Turno, resolved remote tech issues, and optimized guest experiences to maintain 5-star reviews.

Education

Degrees, certifications, and relevant coursework

CS

CEFR SET

C2 English Proficiency, English Proficiency

2025 - 2025

Achieved C2 English Proficiency certification through the CEFR SET in 2025.

WT

Western Institute of Technology

Bachelor's Degree, Hotel and Restaurant Management

2017 - 2020

Bachelor's Degree in Hotel and Restaurant Management from Western Institute of Technology, completed from 2017 to 2020.

Availability

Looking for a job

Location

Philippines

Authorized to work in

Salary expectations

160k+ PHP

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