Broderick Christie
@broderickchristie
Results-driven remote sales and reservations specialist focused on retention, quotas, and customer satisfaction.
United StatesWhat I'm looking for
I’m a Results-driven Sales and Customer Service Specialist with over 6 years of experience across remote client relations, account management, and logistical operations. I’ve earned the U-Haul Rising Star Award for exceptional client retention and booking performance, and I’m known for exceeding organizational quotas under pressure.
In my current role, I onboard first-time customers, navigate advanced corporate point-of-sale (POS) systems, and secure high-volume reservations for vehicles, trailers, and storage units. I also consult clients on specialized insurance and liability packages, manage full-cycle U-Box bookings, coordinate hitch/electrical wiring service reservations, and troubleshoot complex inquiries using tools like Microsoft Teams in a dual-monitor environment.
Experience
Work history, roles, and key accomplishments
Remote Sales & Reservations Specialist
Sep 2021 - Present (4 years 10 months)
Recipient of the U-Haul Rising Star Award (2024) for outstanding overall sales and reservation performance. Manage first-time customer onboarding and use advanced POS systems to source, configure, and book high-volume vehicle, trailer, and storage reservations while supporting customers across sales and service queues.
Personal Fitness & Nutrition Consultant
In-Home Fitness Trainer
Jan 2010 - Present (16 years 6 months)
Develop and instruct goal-oriented cardiovascular and resistance training programs tailored to individual client abilities and fitness profiles. Create nutritional frameworks and dietary blueprints grounded in health education and sustainable wellness practices.
Advised clients on life, automotive, and property insurance policy structure and execution, expanding the local office book of business. Managed high-volume phone and email communications with 100% clerical accuracy and regulatory compliance, and served as an internal SME on policy and operational updates.
Customer Service Associate
Lukoil
Jan 2013 - Jan 2014 (1 year)
Provided rapid, courteous front-line customer service while completing daily cash, credit, and audit reconciliation. Monitored inventory to replenish out-of-stock goods and ensured facility cleanliness, compliance, and safety across retail and pump perimeters.
Assistant Manager & Personal Trainer
Absolute Fitness Center
Jan 2008 - Jan 2011 (3 years)
Partnered with the facility owner to develop gym floor blueprints that improved spatial efficiency, equipment workflow, and patron safety. Planned and executed facility upgrades, led group conditioning classes (kettlebell and core), and provided personalized training and meal-preparation assistance.
Education
Degrees, certifications, and relevant coursework
Archbishop John Carroll High School
High school diploma, Business and Mathematics
Graduated in 2005, prioritizing advanced business and mathematics curricula to support an academic path toward accounting and business management.
Montgomery County Community College
Completed coursework, Accounting and Business Administration
Completed two years of foundational coursework in Accounting and Business Administration.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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