Angel Canales
@angelcanales
Customer-focused support professional seeking remote customer service representative opportunities.
United StatesWhat I'm looking for
I’m a customer-focused professional with hands-on experience across customer support, retail, delivery, fitness, and leasing environments. I’ve handled customer inquiries across phone, email, and chat, resolved issues quickly, and maintained a positive experience in both independent and team settings.
From roles like Remote Customer Service Representative and Customer Service Associate, I built strong habits around order processing, accurate documentation, and coordinated problem resolution. Most recently, as a Personal Trainer, I continued that same client-first mindset—tracking progress, resolving scheduling conflicts professionally, and maintaining detailed records to support retention and satisfaction.
Experience
Work history, roles, and key accomplishments
Conducted one-on-one consultations to assess client goals and build personalized fitness plans. Delivered customer service by addressing concerns, adapting programs, tracking progress, and maintaining detailed client records.
Delivered packages while maintaining high customer service standards and professionalism. Resolved delivery-related questions and used handheld devices to track deliveries and update statuses in real time.
Provided customer support for online order pickup and order-related questions. Verified order accuracy, coordinated with team members to resolve issues, and maintained accurate records while supporting customers in a fast-paced environment.
Hybrid Customer Support Specialist
Powerhouse Investment Group
Jun 2020 - Sep 2023 (3 years 3 months)
Provided customer support through phone, email, online platforms, and in-person interactions. Responded to inquiries, coordinated with internal departments to resolve issues, and assisted customers through the application and onboarding process while maintaining accurate records.
Remote Customer Service Rep
Independent Contractor
Jan 2023 - May 2023 (4 months)
Supported customers remotely via phone, email, and chat while resolving concerns professionally. Documented interactions and processed orders and service requests while meeting response time and customer satisfaction goals.
Education
Degrees, certifications, and relevant coursework
Gateway Community College
Associate of Science, Science
In progress Associate of Science at Gateway Community College, with expected graduation in November 2027.
E-Institute Charter School at Surprise
High School Diploma, High School
Earned a High School Diploma in 2020 from E-Institute Charter School at Surprise.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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