Shane Roberson

I am a dedicated hospitality professional with a strong background in customer service and guest relations. My experience spans various roles in the hotel industry, where I have consistently demonstrated my commitment to providing exceptional service and ensuring a smooth guest experience. Currently, I serve as a Guest Service Representative at TownePlace Suites Marriott Hotel, where I manage reservations, assist with guest inquiries, and handle check-ins and check-outs.

Previously, I worked at Holiday Inn as a Front Desk Representative, where I honed my communication and organizational skills while performing front desk duties and assisting guests. My role as a Production Operator at Insituform Technologies further developed my ability to work collaboratively and maintain high-quality standards in a fast-paced environment. I take pride in my ability to adapt to new challenges and contribute positively to my team.