Brittany Blais

I’m a relationship-focused professional with 8+ years of experience in client management, business development, customer service, and sales. I build trust fast, coordinate multiple stakeholders, and deliver exceptional client experiences across short- and long-term cycles. I’m also comfortable leveraging and quickly learning multiple CRM platforms.

As a Senior Product Specialist, I manage Ottawa and surrounding areas by conducting in-home consultations to uncover key customer problems and recommend effective solutions using a question-based, consultative approach. Working in a high-ticket, fully commission-based environment, I maintain a 40%+ closing ratio. I guide customers from consultation through project completion and beyond, using in-house CRM and cross-functional collaboration to drive success, retention, and referrals.

Before that, I worked as an Outside Sales Representative/Product Specialist, managing 5–7 appointments per day and ranking in the top 5% as a closer by tailoring solutions for prospective clients. I used company software to build and close quotes, manage clients and prospects, coordinate internal departments for accurate order processing, and ensure smooth project execution and customer satisfaction. Earlier, I also worked as a Real Estate Representative, completing eight transactions in my first year and strengthening professional relationships through complex deals.