Brit Durham

I am a passionate individual in all that I endure, willing to take on new challenges while maintaining a professional demeanor. I bring strong customer support experience with an emphasis on accuracy, efficiency, and clear communication.

At Dynata (Work From Home Agent), I handle high-volume calls and multi-line phone support while receiving and processing telephone requests from clients and referral sources to provide DME. I enter orders accurately, verify insurance, update patient files, and guide clients on how to use online patient portals.

Previously, I worked at Maximus as a Healthcare Representative and at Teleperformance as a Remote Mortgage Loan Processor, gathering documentation, reviewing applications, and preparing files with warm transfers. Earlier experience as a Home Health Aide (HHA) strengthened my care-first approach through hospice care and client transportation/support for appointments.