Brian Walsh

Built and continue to run a structured, cross-model verification workflow to fact-check written content against primary sources. Applied this process to produce a body of long-form, plain-language published writing, demonstrating sustained self-management and quality control without external oversight.

Completed ~480 hours and ~28,800 km of structured autonomous-vehicle evaluation, logging and assessing roughly 2,100 driver-intervention occasions against defined criteria. Helped coordinate a small testing group of drivers and vehicles, aligning evaluation standards across the team.

Supported up to ~30 clients weekly, managing first-aid situations and incidents requiring immediate, composed judgment. Mentored approximately 13 other care workers, sharing practical de-escalation and client-communication technique.

Supported up to ~30 clients weekly, managing first-aid situations and incidents requiring immediate, composed judgment. Mentored approximately 13 other care workers, sharing practical de-escalation and client-communication technique.

Supported up to ~30 clients weekly, managing first-aid situations and incidents requiring immediate, composed judgment. Mentored approximately 13 other care workers, sharing practical de-escalation and client-communication technique.

Supported up to ~30 clients weekly, managing first-aid situations and incidents requiring immediate, composed judgment. Mentored approximately 13 other care workers, sharing practical de-escalation and client-communication technique.

Supported up to ~30 clients weekly, managing first-aid situations and incidents requiring immediate, composed judgment. Mentored approximately 13 other care workers, sharing practical de-escalation and client-communication technique.

Triaged and dispatched emergency medical calls in real time, typically 80-140 calls per 12-hour shift, making split-second judgment calls with incomplete information. Sustained calm, accurate communication with distressed or hostile callers across a 10-year high-pressure caseload.

Oversaw teams of up to 16 staff, ran quality-assurance review, and produced serious-incident reports. Triaged and dispatched emergency medical calls in real time, typically 80-140 calls per 12-hour shift.

High-volume, detail-accurate customer-facing role requiring sustained composure, procedural precision, and clear communication under time pressure.

Built and continue to run a structured, cross-model verification workflow (Claude, ChatGPT, Manus, Perplexity) to fact-check written content against primary sources. Applied this process to produce a body of long-form, plain-language published writing, demonstrating sustained self-management and quality control without external oversight.

Supported up to ~30 clients weekly, managing first-aid situations (~10/year) and incidents requiring immediate, composed judgment. Mentored approximately 13 other care workers, sharing practical de-escalation and client-communication technique.

Completed ~480 hours and ~28,800 km of structured autonomous-vehicle evaluation, logging and assessing roughly 2,100 driver-intervention occasions against defined criteria. Helped coordinate a small testing group of drivers and vehicles, aligning evaluation standards across the team.

Triaged and dispatched emergency medical calls in real time, typically 80–140 calls per 12-hour shift, making split-second judgment calls with incomplete information. As casual Operations Centre Supervisor, oversaw teams of up to 16 staff, ran quality-assurance review, and produced roughly 3 serious-incident reports per month.

High-volume, detail-accurate customer-facing role requiring sustained composure, procedural precision, and clear communication under time pressure.