Brian User

As a Technical Business Analyst, I collaborate with stakeholders to gather requirements, implement process improvements, and support various software applications including RightAngle and OnBase. I also lead EDI integrations and ensure compliance with security standards.

In my role as IT Business Analyst II, I analyze customer requirements, manage project schedules using MS Project, and lead vendor integrations. I ensure that implementations meet customer service goals and maintain project documentation.

As an IT Auditor, I conduct audits to ensure compliance with internal policies and external regulations. I analyze IT controls, perform risk assessments, and develop reports with findings and recommendations.

In this role, I manage Oracle Peoplesoft systems, assist users with queries, and establish access controls. I also collaborate with teams to streamline IAM processes and support procurement reporting needs.

As a Software Engineer, I debug shell scripts and serve as a subject matter expert for UBS systems. I utilize Oracle Application Designer and SQL Developer to modify records and queries.

In this position, I provided technical support for customers, resolving issues related to devices and applications. I utilized knowledge-based systems to deliver effective solutions.

As a Computer Support Specialist, I managed IT support for students and faculty, overseeing hardware and software maintenance. I also trained student employees and contributed to departmental planning.