SS

Looking for a job

Suhasini Suha

@suhasinisuha

I improve enterprise applications through requirements, SQL analysis, integrations, and production support.

What I'm looking for

I'm looking to continue improving enterprise applications through business and technical requirements, SQL-driven analysis, production support, integrations, and Agile delivery.

At SimplPOS, I support data-driven enterprise applications by turning business needs into requirements, resolving production issues, and validating enhancements through SQL analysis and testing.

Previously at DTE Energy and SK International, I partnered with business, development, infrastructure, and support teams on incident triage, API integrations, Microsoft Entra ID SSO troubleshooting, data reconciliation, and production releases.

Across 12+ years in IT, I’ve created BRDs, FRDs, user stories, process flows, and test cases while using Agile delivery practices to improve enterprise applications and business processes.

Experience

Work history, roles, and key accomplishments

SI

Current

Technical Business Analyst

Current

SIMPLPOS

Jun 2024 - Present (2 years 3 months)

Supported data-driven enterprise applications, production issues, enhancements, and business process improvements. Gathered and documented requirements, triaged incidents, and performed SQL data analysis and validation.

DE

Senior Business Analyst

DTE Energy

Jul 2021 - May 2024 (2 years 10 months)

Supported enterprise applications by analyzing production incidents, service requests, and enhancements. Acted as liaison between business and technical teams, and performed SQL data analysis and SSO troubleshooting.

SQL Microsoft Entra ID Azure AD Connect MFA Conditional Access SSO RBAC Active Directory ServiceNow Data Analysis BRD FRD User Stories Use Cases Process Flow Impact Analysis Test Cases UAT Excel

SI

Technical Business Analyst

SK International

Jun 2017 - Jul 2021 (4 years 1 month)

Supported enterprise applications, business processes, production issues, and enhancements. Gathered requirements, performed SQL analysis, and supported SSO troubleshooting and testing.

SQL Active Directory Azure AD IAM Governance Application Security ServiceNow Requirements Gathering BRD FRD User Stories Use Cases Process Flow Gap Analysis Impact Analysis Test Cases UAT Excel

SS

Business Analyst

Synchrony Financial Services

Jun 2012 - Dec 2014 (2 years 6 months)

Supported enterprise applications, production issues, and enhancements. Gathered requirements, performed SQL data analysis, and supported testing and Agile processes.

SQL Microsoft Entra ID Azure AD SSO BRD FRD Use Cases User Stories Process documentation Gap Analysis Impact Analysis Test Cases UAT Excel Agile Scrum

Education

Degrees, certifications, and relevant coursework

UD

University of Michigan – Dearborn

Master of Science, Computer and Information Science

Master of Science in Computer and Information Science from the University of Michigan – Dearborn.

JU

Jawaharlal Nehru Technological University

Bachelor of Technology, Computer Science and Engineering

Bachelor of Technology in Computer Science and Engineering from Jawaharlal Nehru Technological University, Hyderabad, India.

II

International Scrum Institute

Certified Scrum Product Owner (CSPO), Scrum

Certified Scrum Product Owner (CSPO) accreditation from the International Scrum Institute.

II

International Scrum Institute

Certified ScrumMaster (CSM), Scrum

Certified ScrumMaster (CSM) accreditation from the International Scrum Institute.

Tech stack

Software and tools used professionally

Azure RBAC

Azure DevOps

Jira

Microsoft Excel

sso

SQL

ServiceNow

Availability

Looking for a job

Location

United States

Authorized to work in

Salary expectations

95k+ USD

Job categories

Technical Business Analyst Business Analyst Product Owner Scrum Master

Skills

Business Analysis Requirements Gathering BRD FRD User Stories Use Cases Process Flow Gap Analysis Impact Analysis Requirements Traceability Matrix Stakeholder Management SQL Data Analysis Data Validation Data Reconciliation Root Cause Analysis API Integration Production Support Incident Management Change Management ServiceNow Excel UAT Functional Testing Integration Testing Regression Testing Test Cases Defect Management Agile Scrum Azure DevOps Jira Microsoft Entra ID Azure AD Connect Active Directory SSO MFA Conditional Access RBAC Azure RBAC IAM IGA Identity Lifecycle Management Provisioning De Provisioning Access Reviews Entitlement Management User Access Certification Segregation of Duties Least Privilege Identity Governance SAML 2.0 OAuth OpenID Connect SCIM Federation Claims Based Authentication Application Onboarding Security Roles Permission Mapping Access Workflows SaaS Integration CMDB Knowledge Management SOX Compliance Audit Support Access Control Security Reviews Compliance Reporting Dynamics 365 CRM Power Platform Azure Security

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