Brianna Hill
@briannahill
Customer-focused sales and distribution associate skilled in retail operations, inventory, and support.
United StatesWhat I'm looking for
I’m a Sales & Service Distribution Associate who supports customers daily through sales, mail distribution, and retail window service. I handle purchases and returns, respond to inquiries and claims, and provide clear information on postal products and regulations.
Previously, I worked as a Debt Collector Agent, where I contacted debtors to understand payment status and negotiated payment plans. I also organized and tracked outstanding debt accounts while staying organized and accountable.
I bring strong clerical and computer skills, with training and education that include Integrative Studies focused on Homeland Security. I’m meticulous, judgment-driven, and focused on reliable service—whether I’m managing inventory, processing mail, or using POS systems.
Experience
Work history, roles, and key accomplishments
Sales & Service Associate
United States Postal Office
Jul 2018 - Present (8 years)
Perform retail window sales and customer service, including selling postal products, accepting and responding to customer claims, and providing information on postal regulations. Process purchases and returns, maintain store displays, conduct inventory and mail distribution tasks, and manage postal box rentals and accountable items.
Debt Collector Agent
Credit Financial Services
Feb 2015 - Jul 2018 (3 years 5 months)
Work with customers to collect outstanding debts by organizing and tracking debt accounts and contacting debtors to determine payment status. Negotiate payment plans and payment arrangements with customers.
Education
Degrees, certifications, and relevant coursework
Clayton State University
Bachelor's degree, Integrative Studies (Homeland Security)
Grade: GPA: 3.5
Activities and societies: Honors: Dean's List; Integrative Studies Capstone.
Completed a bachelor’s degree in Integrative Studies with a focus in Homeland Security, graduating May 2021 and making the Dean’s List (GPA 3.5).
Georgia State University
Biology
2019 -
Grade: GPA: 3.5
Majored in Biology at Georgia State University (GPA 3.5).
Stephenson High School
High School Diploma, High School
Grade: GPA: 3.5
Earned a High School Diploma from Stephenson High School with a GPA of 3.5.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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