Brian Morgan
@brianmorgan1
Innovative technology leader specializing in collaboration and AI solutions.
United StatesWhat I'm looking for
With over 20 years of experience in Unified Communications and Collaboration Architecture, I am an innovative technology leader recognized for my ability to build strategic customer relationships and simplify complex systems. My expertise lies in driving technology adoption across public sector, enterprise, and service provider environments, where I have successfully led initiatives that align Cisco’s portfolio with evolving tech needs.
Throughout my career at Cisco Systems, I have directed sales strategies and designed mission-critical Collaboration systems for various clients, including major organizations like Apple and Amazon. My key achievements include deploying secure video communications during the Gulf War and overhauling Parkland Hospital's communication system, significantly improving operations and patient care. I am also passionate about knowledge sharing, having created onboarding content for global training programs and co-developed tools that streamline processes and enhance customer responsiveness.
Experience
Work history, roles, and key accomplishments
Collaboration / AI Solutions Engineer
Cisco Systems, Inc
May 2005 - Present (20 years 1 month)
Lead Collaboration architecture across top global accounts, aligning Cisco’s portfolio to evolving tech needs in media, gaming, and cloud platforms. Directed sales strategy targeting public sector accounts and designed mission-critical Collaboration systems for government and education clients. Key achievements include deploying secure video communications during the Gulf War and overhauling Parkl
Principal Network Architect
Paranet Solutions
Led network architecture and design initiatives, focusing on optimizing client network performance and reliability. Collaborated with cross-functional teams to deliver tailored solutions that met diverse client needs.
Director, Data Network Engineering
Allegiance Telecom
Oversaw data network engineering operations, ensuring the delivery of high-quality network solutions. Managed a team of engineers and collaborated with sales to align technical capabilities with customer requirements.
Director of Training / Senior Instructor
Mentor Technologies
Developed and delivered training programs for technical staff, focusing on enhancing skills in networking and collaboration technologies. Created curriculum and instructional materials to support learning objectives.
Senior Instructor
Geotrain
Provided instruction in networking technologies, focusing on practical applications and hands-on training. Engaged students through interactive learning experiences and assessments.
Network Critical Situation Specialist
IBM/Technology Service Solutions
Managed critical network situations, providing rapid response and resolution to ensure client network stability. Collaborated with technical teams to diagnose and troubleshoot complex issues.
Product Support Supervisor
Peirson & Patterson
Supervised product support operations, ensuring customer satisfaction and timely resolution of product issues. Trained and mentored support staff to enhance service quality.
Education
Degrees, certifications, and relevant coursework
UTUniversity of North Texas
Bachelor of Arts, General Studies
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Skills
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