BM
Open to opportunities

Brian Morgan

@brianmorgan1

Innovative technology leader specializing in collaboration and AI solutions.

United States

What I'm looking for

I seek a role that fosters innovation and collaboration, allowing me to leverage my expertise in AI and Unified Communications while contributing to impactful projects.

With over 20 years of experience in Unified Communications and Collaboration Architecture, I am an innovative technology leader recognized for my ability to build strategic customer relationships and simplify complex systems. My expertise lies in driving technology adoption across public sector, enterprise, and service provider environments, where I have successfully led initiatives that align Cisco’s portfolio with evolving tech needs.

Throughout my career at Cisco Systems, I have directed sales strategies and designed mission-critical Collaboration systems for various clients, including major organizations like Apple and Amazon. My key achievements include deploying secure video communications during the Gulf War and overhauling Parkland Hospital's communication system, significantly improving operations and patient care. I am also passionate about knowledge sharing, having created onboarding content for global training programs and co-developed tools that streamline processes and enhance customer responsiveness.

Experience

Work history, roles, and key accomplishments

CI
Current

Collaboration / AI Solutions Engineer

Cisco Systems, Inc

May 2005 - Present (20 years 1 month)

Lead Collaboration architecture across top global accounts, aligning Cisco’s portfolio to evolving tech needs in media, gaming, and cloud platforms. Directed sales strategy targeting public sector accounts and designed mission-critical Collaboration systems for government and education clients. Key achievements include deploying secure video communications during the Gulf War and overhauling Parkl

IS

Network Critical Situation Specialist

IBM/Technology Service Solutions

Managed critical network situations, providing rapid response and resolution to ensure client network stability. Collaborated with technical teams to diagnose and troubleshoot complex issues.

Education

Degrees, certifications, and relevant coursework

University of North Texas logoUT

University of North Texas

Bachelor of Arts, General Studies

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