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Brian Dennis

@briandennis

Infrastructure Analyst with experience in Agile environment

United States
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What I'm looking for

Seeking a challenging role that leverages my technical expertise and leadership skills to drive business growth and improvement.

As a seasoned Infrastructure Analyst, I have honed my skills in Agile environments, product management, and technical project management. With a strong ability to multi-task and communicate effectively, I have successfully led teams and managed day-to-day responsibilities. My experience in break/fix support, voicemail support, and VoIP conversions has equipped me with the expertise to tackle complex infrastructure challenges.

Throughout my career, I have demonstrated proficiency in Microsoft Office and have a proven track record of delivering results in fast-paced environments. My leadership skills have been refined through my experience as a Team Lead, where I oversaw a team of four individuals and ensured seamless project execution.

I am a detail-oriented professional with a strong passion for technology and a drive to continuously improve processes and systems. I am excited to leverage my skills and experience to make a meaningful impact in a new role.

Experience

Work history, roles, and key accomplishments

CC

Team Lead

Communications Engineering Company

Nov 2019 - Nov 2021 (2 years)

Overseeing 4 individuals of day to day responsibilities

CC

AV Collaboration Specialist

Communications Engineering Company

Nov 2019 - Nov 2021 (2 years)

Managing Skype for Business endpoints, deploying Skype/Teams endpoints on a mass scale and supporting the devices

ST

Infrastructure Analyst Tier III

Stefanini

Jul 2012 - Aug 2015 (3 years 1 month)

Break/fix support, voicemail support and VoIP conversions

ST

VoIP Coordinator

Stefanini

Sep 2011 - Jul 2012 (10 months)

Phone and voicemail support for end users. Assisted with mass phone deployments

ST

Desktop Planner

Stefanini

Oct 2010 - Sep 2011 (11 months)

Processed hardware requests for end users

ST

Support Technician/Resource

Stefanini

Jan 2008 - Oct 2010 (2 years 9 months)

Over the phone tier 1 support

HY

Kitchen Help – Cashier – Courtesy Clerk

Hy-Vee

Jan 2002 - May 2007 (5 years 4 months)

Customer service, Cleaning, Catering

DS

Intern

DCS Computer Services

May 2006 - Oct 2006 (5 months)

Hands on experience and knowledge to put towards future career

Education

Degrees, certifications, and relevant coursework

Brian hasn't added their education

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