For over a decade now, I have been managing complex IT projects in the banking industry. I have experience leading teams of up to 100 people and managing budgets of over $100,000. My responsibilities have included overseeing the entire software development lifecycle from planning and budgeting to implementation and customer support. I ensure projects stay on time and on budget while meeting the highest quality standards.
I have extensive knowledge of banking infrastructure and software systems. In my career so far, I have managed everything from implementing new core banking systems to upgrading network infrastructure and security systems. I have a proven track record of delivering projects that improve customer experience, efficiency and security.
Customer service has always been a top priority for me. I understand that any technology implementation will impact customers and users, so I place a strong emphasis on communication, change management and user training. By taking a people-first approach, I help ensure smooth transitions to new systems and platforms.
In summary, I am a solutions-driven IT project manager with a passion for bringing efficiency, reliability and security to complex technology implementations in the banking industry.
