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ML@mattlinfante
Proven IT Manager with technology modernization and project management experience.
United StatesSeeking a challenging role that leverages my technical expertise and leadership skills to drive business growth and improvement. I want to be able to grow, learn, and adapt to new technologies. I want to help a company reach the next level of success.
As a seasoned IT professional with a strong background in technology modernization, service delivery, and project management, I have consistently demonstrated my ability to drive results and improve processes. With a proven track record of accomplishment in IT management, information technology, problem-solving, and vendor management, I am confident in my ability to deliver high-quality technical support and leadership.
Throughout my career, I have successfully managed multiple projects, including the rollout of major enterprise applications, troubleshooting computer systems, and improving safety through technology upgrades. My expertise in cloud computing, hardware troubleshooting, and IT technical leadership has allowed me to make a significant impact in my previous roles.
I am a strong communicator, able to effectively convey technical information to both technical and non-technical stakeholders. My experience in managing teams, negotiating with vendors, and implementing process changes has prepared me to take on new challenges and drive continuous improvement.
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Work history, roles, and key accomplishments
Ports America/PNCT
Jan 2009 - Present (16 years 10 months)
Ensured 99.99% technology uptime across multiple port sites nationally, rolled out 3 major enterprise applications upgrades, and improved safety by 15% by spearheading radio system upgrade.
Enzon Pharmaceuticals/ NCS Technologies
Aug 2008 - May 2009 (9 months)
Supported Desktop, Servers, Lab equipment for an R&D location, executed operational qualifications on FDA validated systems, and prepared a roadmap of IT plans and equipment for the spinoff.
Ports America
Aug 2008 - Sep 2008 (1 month)
Cleaned up and organized server room and computer lab to improve room temperature and reliability, and worked to upgrade WSUS to version 3.0.
Meda Pharmaceuticals
Feb 2008 - Aug 2008 (6 months)
Delivered solutions and support for Help Desk & System Administration tasks, and upgraded out of date software to the latest versions.
Vyteris, Inc.
Jul 2003 - Feb 2008 (4 years 7 months)
Led the IT department, authored and executed strategic 5-year technology upgrade plan, and wrote and executed five validation packages for the FDA regulated IT environment.
Degrees, certifications, and relevant coursework
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