Brianda Velasco Cordero

I am a dedicated Tourism and Language Specialist with a Bachelor's degree in Tourism Technology and Languages from Universidad Mayor de Cartagena. My professional journey has equipped me with a robust skill set in creating, organizing, managing, and leading travel and tourism companies. I have a keen ability to analyze both local and international tourism and hospitality markets, allowing me to develop and implement effective service promotion and marketing strategies.

Currently, I work as a Customer Service Representative at Foundever, where I support the U.S.-based Affirm campaign. My role involves handling written correspondence and phone inquiries, ensuring efficient and effective customer support. I take pride in my organizational skills and my ability to mentor new hires, facilitating their integration into our team. My previous experience at Teleperformance for Saks Fifth Avenue further honed my skills in delivering accurate information and resolving customer inquiries, ensuring a high level of satisfaction.