Elizabeth CarrerasEC
Looking for a job

Elizabeth Carreras

@elizabethmcarreras

I am a Customer Service Associate based out of USA.

United States

Hardworking candidate skillful in providing excellent customer service. Proven track record of resolving customer issues in a timely manner while upholding the highest standards of customer satisfaction. Extensive experience in using multiple communication channels, including phone, email, and web chat. Strong interpersonal skills, and an ability to lead and motivate a team to success.

Experience

Work history, roles, and key accomplishments

United Airlines logoUA
Current

Customer Service Associate

United Airlines

Feb 2007 - Present (18 years 4 months)

• Examined passenger documentation to determine destinations and to assign boarding passes.
• Assembled and issued required documentation, such as tickets, travel insurance policies, and itineraries.
• Handled complaints and problematic behavior with compassion and composure through stressful interactions.
• Navigatedmultiple computer systems, applications, and search tools to find information.

Education

Degrees, certifications, and relevant coursework

Elizabeth hasn't added their education

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Tech stack

Software and tools used professionally

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Elizabeth Carreras - Customer Service Associate - United Airlines | Himalayas