Brian Boxell
@brianboxell
Senior Account Manager driving retention, revenue growth, and strategic enterprise expansion.
What I'm looking for
I am a Senior Account Manager with a proven track record in client retention, revenue growth, and strategic account expansion across healthcare, SaaS, and technology sectors.
I specialize in full sales cycles, contract negotiation, and revitalizing at-risk accounts through consultative, data-driven solutions that align client needs with business outcomes.
At Spectrio I recovered a high-risk client and doubled account revenue, converted 46 legacy accounts to secure $1.2M retained business, negotiated 30+ MSAs preserving $3M and generating $1.5M in new revenue, and helped onboard multinational clients for international expansion.
I combine CRM and analytics tools with cross-functional collaboration to drive adoption, upsell opportunities, and consistent book growth, and I seek roles where I can apply strategic sales leadership to scale client success and revenue.
Experience
Work history, roles, and key accomplishments
Led client retention and revenue growth by expanding adoption of customer engagement technologies, recovered a high-risk client and doubled account revenue, and secured $1.2M by converting 46 legacy accounts.
Customer Relationship Manager
Heartland
Jan 2018 - Jan 2019 (1 year)
Managed full-cycle sales and account management for payment and business solutions, drove pipeline growth through upselling and consistently secured new business to expand market reach.
Principal Consultant
B2 Consulting
Jan 2015 - Jan 2018 (3 years)
Led RFP and vendor selection engagements for healthcare providers, achieved a 22% cost reduction on a billing system, and implemented a standardized RFP process for a major hospital.
Regional Sales Manager
Ekahau
Jan 2014 - Jan 2015 (1 year)
Led sales across the Southeast for Wi‑Fi and RTLS solutions, secured $200K from a stalled health system and $600K for an RFID rollout, and expanded market reach with enterprise wins.
Regional Vice President
Santa Rosa Consulting
Jan 2013 - Jan 2014 (1 year)
Led sales and strategic planning for healthcare IT consulting, closed $2.5M in nine months with major health systems, and tripled qualified pipeline to secure key enterprise deals.
Education
Degrees, certifications, and relevant coursework
Elon University
Bachelor of Arts, Psychology
Bachelor of Arts in Psychology from Elon University focusing on behavioral principles relevant to client relations and organizational change.
Management and Strategy Institute
Change Management Specialist (CMS), Change Management
Completed the Change Management Specialist (CMS) certification covering change methodology and strategies for organizational adoption.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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