Looking for a job

Bria Barry

@briabarry

I build trusted customer relationships through empathetic SaaS support, clear communication, and practical problem-solving.

United States

Message

What I'm looking for

I'm looking to help customers navigate SaaS products, services, and resources through empathetic communication, technical support, product education, and practical problem-solving.

I've supported customers, prospects, and career seekers through high-volume communication, product education, and thoughtful problem-solving.

At Kastle Systems and Alleva Software, I managed 60+ daily calls and high-volume email outreach, researched organizational needs, explained software solutions, and created scripts and templates that improved team communication. At Alleva, I exceeded quota for six consecutive months.

Previously, at Full Employment Council, I connected students and community members with employment, vocational training, and relevant resources through empathetic, individualized support.

Experience

Work history, roles, and key accomplishments

Sales Development Representative

Kastle Systems

Feb 2024 - Sep 2026 (2 years 7 months)

Managed high-volume client and prospect communication, conducting 60+ calls and 100+ emails daily. Collaborated with Account Executives and created communication templates to improve team processes.

Customer Relationship Management Communication Skills Research Sales Collaboration Process Improvement CRM Systems Salesforce SalesLoft Gong ZoomInfo

Sales Development Representative

Alleva Software

Jan 2023 - Jan 2024 (1 year)

Managed high-volume phone and email communication, using active listening and research to understand organizational needs. Exceeded quota for 6 consecutive months while managing 60+ daily calls.

Communication Skills Active Listening Research Sales Quota Achievement CRM Systems Salesforce SalesLoft Gong

Career Development Specialist

Full Employment Council

Jan 2019 - Jan 2021 (2 years)

Provided individualized support to students and community members seeking employment and vocational training. Assisted with workforce program recruitment, coordination, and participant communication.

Career Counseling Customer Service Communication Skills Program Coordination Empathy Problem Solving