Brenda Kabura

As a dedicated and results-driven Customer Service Representative, I bring a strong background in enhancing customer satisfaction through effective communication and active listening. My experience spans various roles, including Receptionist and Cashier, where I honed my skills in maintaining orderly environments, managing records, and providing exceptional service. I am adept at training and mentoring staff, ensuring smooth operations, and handling customer complaints with professionalism.

In my role at Bahati Bar and Restaurant, I developed a keen sense of multitasking in fast-paced environments, ensuring adherence to health and safety regulations while maintaining a clean and welcoming space. My ability to resolve issues creatively and empathetically has been a cornerstone of my career, fostering strong customer relationships and loyalty.

Beyond my professional roles, I am passionate about photography, videography, and editing, utilizing tools like Adobe Premiere Pro and Final Cut Pro to create visually appealing content. I am committed to continuous learning and staying current with industry trends, ensuring I remain a valuable asset in any team I join.