Open to opportunities

Bárbara Silva

@brbarasilva

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Results-driven Business Manager with expertise in IT consulting.

Portugal

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What I'm looking for

I am looking for opportunities that foster growth, innovation, and collaboration.

I am a results-driven Business Manager with over 4 years of experience in IT consulting, business development, and account management. My journey has been marked by a proven ability to drive business growth, manage multiple clients, and lead high-performing teams. I excel in crafting sales strategies, negotiating effectively, and delivering tailored solutions that maximize value for my clients.

Currently, I serve as an Account Manager at AUBAY, where I manage and grow a diverse portfolio of clients across various industries. I have successfully increased our client portfolio by 40%, enhancing our IT service offerings and optimizing consultant placements. My role involves active sales outreach, financial negotiations, and maintaining strong client relationships, which I believe are crucial for sustained business success.

My educational background includes an Integrated Master in Information Systems Engineering from the University of Minho, complemented by a recent course in Marketing. I am passionate about leveraging my skills in client management and business development to contribute to innovative projects and drive organizational success.

Experience

Work history, roles, and key accomplishments

Current

Account Manager

Current

AUBAY

Jan 2023 - Present (2 years 6 months)

Currently managing and growing five distinct clients across various industries while overseeing a team of 25+ IT Consultants. Achieved a 40% increase in client portfolio by enhancing IT service offerings and consultant placements. Responsible for negotiating service fees and maintaining strong client relationships through effective communication and sales outreach.

Client Management IT Service Management Sales Outreach Negotiation Team Leadership Microsoft Office Jira Trello Excel

Account Manager

ALTER SOLUTIONS

Jan 2021 - Jan 2023 (2 years)

Managed over 5 clients across various industries, aligning their needs with specialized IT solutions. Conducted sales outreach, secured new projects, and increased revenue through client retention. Prepared commercial proposals and negotiated contracts while developing customized solutions for clients.

Client Management Sales Outreach Revenue Contract Negotiation Proposal Development Microsoft Office Trello Excel Boond Manager

First Line Support Intern

FIRST SOLUTIONS

Feb 2021 - Mar 2021 (1 month)

Provided technical support for Portugal's public health system, assisting hospitals and health centers. Handled over 50 daily IT support tickets, troubleshooting issues and escalating complex cases. Worked with MySQL databases to support healthcare applications.

Technical Support MySQL Troubleshooting IT Support Microsoft Office Excel

Business Development Representative

IOTECH

Jan 2020 - Jan 2021 (1 year)

Represented the company at technology fairs and industry events, promoting IT products and solutions. Assisted in market research and strategic positioning to identify new business opportunities. Developed knowledge in business strategy and IT product sales.

Business Development Market Research IT Sales Positioning Microsoft Office HubSpot

Education

Degrees, certifications, and relevant coursework

EDIT - Disruptive Digital Education

Course, Marketing

2023 -

Completed a Marketing 101 course, gaining foundational knowledge in marketing principles, strategies, and digital marketing techniques.

University of Minho

Integrated Master, Information Systems Engineering

2016 - 2021

Integrated Master in Information Systems Engineering, focusing on the design and implementation of information systems, software engineering, and data management.