Rafael Figueira

I am an Agile Program Manager with over 10 years of experience leading cross-functional teams and delivering complex digital projects across Europe. My strong track record in client management and business development has enabled me to align technology with strategic goals effectively. I am known for driving team performance, fostering collaboration, and ensuring delivery excellence in fast-paced environments.

In my most recent role as Program Manager at Merkle DACH, I led a team of 30, driving business development and cross-selling among group companies. I managed international e-commerce projects, ensuring seamless coordination across global teams while serving as the primary point of contact for stakeholders. My commitment to mentorship and professional growth has helped my team members excel in their roles, promoting a culture of continuous improvement.

Throughout my career, I have successfully managed significant revenue portfolios and improved client retention through personalized engagement strategies. My educational background, including post-graduations in Applied Informatics and Security Management, along with certifications in ITIL and Scrum, further solidifies my expertise in the field. I am passionate about leveraging my skills to drive impactful results in dynamic environments.