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Brase DottinBD
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Brase Dottin

@brasedottin

Production Assistant at The Bench, Front Desk Associate at Equinox

United States
Message

Hi!

I have a background in customer service that has been fueled by my passion for helping people. I want to be a safe space customers can come to knowing they will be receiving the most attentive, and detail oriented guidance possible.

I have about 4 and a half years of customer service experience under my belt and have just recently completed my ITIL 4 Certification. I am looking to widen the scale of the people I am able to help on a daily basis, while being apart of a company that shares my same passion.

Thank you for reading and I am looking forward to what the future holds!

Experience

Work history, roles, and key accomplishments

TB
Current

Production Assistant

The Bench

Feb 2025 - Present (1 year 7 months)

Assisted with events for companies such as Nike and LA84 Foundation, supporting various teams and transporting merchandise and equipment as needed.

EQ
Current

Front Desk Associate

May 2023 - Present (3 years 4 months)

-Create a friendly and warm environment for members of the gym
-Assist members with their needs and any questions they had about the Equinox and their services
-Be the primary point of contact for member feedback, actively listening to resolve member concerns and working to better the gym as a whole

Soul Cycle Inc. logoSI

Studio Crew

Soul Cycle Inc.

Aug 2024 - Jul 2025 (11 months)

Provided hospitality to riders during check-in and in the studio, delegated tasks with team members, and maintained a clean and welcoming environment.

Education

Degrees, certifications, and relevant coursework

California State Polytechnic University, Pomona logoCP

California State Polytechnic University, Pomona

Bachelor of Arts, Psychology

2021 - 2024

Grade: 3.58

Bachelor of Arts in Psychology with a cumulative GPA of 3.58.

California Polytechnic State University- Pomona logoCP

California Polytechnic State University- Pomona

Bachelor of Arts , Psychology

2021 - 2024

Grade: 3.58

Activities and societies: Mens Basketball Team, Three Cultures Research Lab, SAAC member

-Received full athletic scholarship
-Devoted 20+ hours per week to athletics while carrying a full course load
-Gained valuable leadership and team-building experience
I-dentified mismatches and areas the team can excel in
-Adhered to good sportsmanship

HW

Harvard Westlake

High School Diploma

2016 - 2020

Activities and societies: Boy’s Basketball team

High school diploma from Harvard Westlake, ranked #2 private high school in America. Participated in the boys' basketball team.

Tech stack

Software and tools used professionally

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