Arius Robinson
@ariusrobinson
Customer service and operations professional delivering accurate, safety-focused support.
What I'm looking for
I am a detail-oriented customer service and operations professional with 3+ years of experience in fast-paced, safety-driven environments. I specialize in delivering exceptional customer experiences, coordinating daily operations, and maintaining accurate documentation while upholding safety and privacy standards.
At FedEx I provided high-level customer support, resolved complex service issues, coordinated operations, and maintained precise records; my service excellence was recognized with the Bravo Zulu Award. I have additional experience supporting youth program operations and partnership development through roles that emphasized scheduling, attendance tracking, outreach, market research, and professional documentation.
I bring strong communication skills, proficiency with Microsoft Office and Google Workspace, and a commitment to compliance and accuracy. I seek opportunities where I can apply operational coordination and customer experience strengths to improve service delivery and team performance.
Experience
Work history, roles, and key accomplishments
Youth Program Assistant
The Furnace Teen Center
Sep 2025 - Present (4 months)
Supported program operations including scheduling, attendance tracking, and administrative coordination to ensure smooth delivery of youth services in a community-focused environment.
Senior Service Agent
FedEx
May 2022 - Present (3 years 8 months)
Provided high-level customer support and resolved complex service issues while coordinating daily operations, maintaining accurate records, and upholding safety and privacy standards; awarded the Bravo Zulu Award for service excellence.
Partnership Development Intern
Modern Wealth Management
Jun 2025 - Aug 2025 (2 months)
Assisted with partner outreach, market research, coordination, and professional documentation to support business development efforts during a summer internship.
Education
Degrees, certifications, and relevant coursework
California State University, Monterey Bay
Bachelor of Business Administration, International Business & Management
2024 - 2025
Completed BBA studies in International Business & Management during 2024–2025 focusing on global business principles and management practices.
Monterey Peninsula College
Associate of Science, Business Administration & Management
Grade: Dean’s High Honors
Completed AS in Business Administration & Management and achieved Dean’s High Honors.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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