Brandon DeCloux

I am a remote-ready customer service and operations professional with 25 years of high-volume hospitality experience, focused on delivering consistent guest satisfaction and efficient daily operations.

I lead daily bar operations, train staff with clear written and verbal instructions, and resolve guest concerns across chat, email, and phone with professional communication.

I routinely use digital systems including POS, scheduling, and inventory tools, and collaborate remotely using Slack, Zoom, and Google Workspace while maintaining strong grammar, clarity, and typing speed.

I am completing Full Stack Development & Generative AI training (Purdue University, Feb 2026) to expand my technical skill set and combine frontline service expertise with basic web development and AI literacy.