I’m looking for areas where I can handle multiple tasks such as handling calls and virtual assistant duties in both Spanish and English, including crystal clear translations and Account Managing.
Looking for a job
Brandon David
@brandondavid
Account Manager, VA and Customer service professional focused on Customer Care and Problem Resolution in fast-paced environments.
ColombiaWhat I'm looking for
I have experience covering multiple tasks such as Account Managing, handling calls (inbound and outbound) and virtual assistant duties in both Spanish and English, I am interested in pushing my ceiling with the most demanding approach and becoming a resourceful tool for companies to grow together while we push our full potential and create unique experiences together, in addition to that I'm a natural when it comes to being efficient, I really care about the quality of my work and the most ethical and correct ways to provide those results.
Experience
Work history, roles, and key accomplishments
UM
Social Media Agency Specialist
UNLEASH MGMT
Jul 2024 - Jun 2025 (11 months)
Contributed creative ideas and helped execute plans to improve positive public perception and reach the target audience as part of a social media agency in Germany. Partnered with clients and presented recommendations to board leadership using Advanced English (C1) and detail-oriented planning.
AM
Customer Service Representative
Amazon
Apr 2023 - Dec 2023 (8 months)
Assisted customers with inquiries, concerns, and issues in a fast-paced environment while ensuring overall satisfaction. Managed customer interactions using Amazon CRM and productivity tools including Microsoft Excel, Word, and PowerPoint.
Supported a bilingual AT&T/Concentrix campaign as a Regular Advisor Sales Agent and Team Specialist Support, tracking agent strengths and weaknesses using KPIs and coaching. Improved agents’ results by +57 through assertive behaviors, effective trainings, and performance tracking in Microsoft Excel, Word, and PowerPoint.
Education
Degrees, certifications, and relevant coursework
IT
Instituto Tecnisistemas
Bachelor of Hich School
Completed a "Bachelor of Hich School" program at Instituto Tecnisistemas, graduating in 2021.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
ColombiaAuthorized to work in
Salary expectations
1k-1k USD
Job categories
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