Brandon Coleman

Accelerated reduction in overall inventory defects by ~40% year over year by creating and managing several Looker dashboards that resulted in over 10 million query runs.

Utilized these dashboards to visualize data process breakdowns and implement strategic planning to circumvent problems and resolve them through solutions.

Led 200+ staff members in 15+ locations across the Southeastern region

Managed 100+ agents through a sub-agency and organized administrative work to aid agents through onboarding and contracting.

Developed data tools inside Excel to track budget, debt and overall profit margins.

Build a recruiting team with social media outreach to increase agent headcount upwards of 40% since arrival.

Developed continuous process improvements to address operational deficiencies and improved profitability with an ~11% year over year increase in contribution margin.

Directed and presented customer insights data to collaborate for quarterly marketing events with the local community. Efforts resulted in order volume increase of ~30% year over year.