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@brandonbowden
Ambitious sales professional with expertise in client relationship management.
I am a dedicated sales professional with a strong background in client relationship management and a passion for helping veterans achieve their financial goals. My experience as an Account Executive Associate at NewDay USA has equipped me with the skills to develop personalized mortgage solutions, manage high volumes of outbound calls, and utilize CRM platforms effectively to optimize sales processes.
In addition to my role at NewDay USA, I have successfully operated my own e-commerce business through Shopify, generating significant sales and profits. My entrepreneurial spirit drives me to continuously improve customer experiences, as evidenced by my efforts to reduce cart abandonment and create impactful marketing campaigns that engage thousands of viewers across social media platforms.
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Work history, roles, and key accomplishments
NewDay USA
Aug 2024 - Mar 2025 (7 months)
Developed and maintained strong client relationships to provide personalized mortgage solutions for veterans and their families. Managed a high volume of 300 outbound calls a day, utilizing expert knowledge of VA loan products and mortgage guidelines.
Shopify
May 2020 - Dec 2024 (4 years 7 months)
Generated thousands of sales and tens of thousands of dollars of profit by independently designing a website through Shopify. Reduced cart abandonment by 10% through improvements in the checkout process and retargeting campaigns.
NewDay USA
Operated as a Sales Representative on NewDay USA's "Veteran Strong" team, offering subscription-based annual credit and identity protection services to veterans. Effectively sold SaaS solutions by identifying customer pain points, demonstrating product value, and guiding prospects through the sales funnel.
Degrees, certifications, and relevant coursework
Bachelor of Business Administration, General Business Management
Grade: 3.5/4.0
Studied General Business Management at the Wall College School of Business. Achieved a GPA of 3.5/4.0.
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