Brad Teague
@bradteague
I troubleshoot enterprise applications, accounts, desktops, and printers while building my IT career.
United StatesWhat I'm looking for
At C Spire, I troubleshoot Microsoft accounts, remote desktop, desktop, and printer issues while taking calls and creating tickets across the company.
I bring years of customer service, sales troubleshooting, employee support, and hands-on computer building. I'm studying CompTIA A+ and Python as I grow my career in IT support.
Experience
Work history, roles, and key accomplishments
Troubleshooting, creating, and maintaining Microsoft accounts while taking calls and creating tickets for all sides of the company. Troubleshooting for remote desktop issues as well as desktop and printer issues.
Customer account management
Phone sales and troubleshooting
Clinical Specialist
Southside Pain Specialist
Jul 2016 - Jul 2019 (3 years)
● Assisted physicians in interviewing new patients
● Performed duties as a pharmacy aid, dispensing packaged medication and keeping records of
prescription orders
● Performed duties in the Operating Room
○ Operate the fluoroscopic x-ray arm as well as sterile instruments during procedures
○ Clean and turn over the rooms, sterilizing equipment before each patient
○ Pre-op interview and start
Medical assistant
R. Joe Teague MD PC
Nov 2014 - Feb 2016 (1 year 3 months)
• Obtain patient information
• Acquire pre-visit patient vitals
• Maintain and update files
• Scan and file new information into patient charts
• Organize supplies
Print Shop Manager
Briarwood Presbyterian Church
Feb 2013 - Nov 2014 (1 year 9 months)
• Maintenance and service of machines
• Oversee all print work
• Provide customer service and troubleshooting
• Organize and maintain the visual aesthetics of kiosks around the building
• Inventory and supplies for the office
Education
Degrees, certifications, and relevant coursework
Udemy: Dion Training
CompTIA A+, Information Technology
2023 -
Online class that teaches all the aspects of the CompTIA A+ exam.
Briarwood Christian High School
University of Montevallo
Bachelor's Degree, Communication Studies
2010 - 2012
Public Relation Minor
Udemy
CompTIA A+, Information Technology
2023 -
Completed an online course covering all aspects of the CompTIA A+ exam.
Briarwood Christian High School
High School Diploma
High school education from Briarwood Christian High School.
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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