Open to opportunities

Botho Mosweu

@bothomosweu

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Strategic-oriented IT professional with extensive ICT management experience.

Botswana

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What I'm looking for

I seek a role that fosters innovation and allows me to drive impactful ICT initiatives.

I am a strategic-oriented IT professional with extensive experience managing ICT sites independently. My expertise lies in ensuring stable and continuous service delivery while providing excellent customer experiences. I have successfully spearheaded digital adoption initiatives in remote areas, demonstrating my ability to develop cognitive, emotional, and behavioral capabilities necessary for effective ICT site management.

Currently, I serve as an Information Technology Officer at the Botswana Communications Regulatory Authority, where I implement ICT strategic initiatives in compliance with government standards. My role involves overseeing ICT infrastructure, ensuring continuous availability and security of network systems, and managing vendors to adhere to service level agreements. I take pride in conducting training sessions for end-users, empowering them with knowledge on ICT systems and security best practices.

Throughout my career, I have honed my problem-solving skills and have a strong ability to implement strategic initiatives aligned with government standards. I am passionate about leveraging technology to enhance service delivery and improve user experiences in underserved communities.

Experience

Work history, roles, and key accomplishments

Current

Information Technology Officer

Current

Botswana Communications Regulatory Authority

Feb 2018 - Present (7 years 5 months)

Implemented ICT strategic initiatives in compliance with government standards and BOCRA/UASF corporate strategy. Oversaw ICT infrastructure, ensuring continuous availability and security of network systems.

Network Administration IT Security Vendor Management

Marketing Officer

International Working Group on Women and Sport

Mar 2017 - Jan 2018 (10 months)

Developed operating budgets for promotional events and coordinated marketing activities. Led social media and press engagement strategies to enhance the IWG brand visibility.

Marketing Budgeting Social Media Management Event Planning Public Relations

Service Desk Analyst

Botswana Life Insurance Ltd

Aug 2016 - Dec 2016 (4 months)

Provided first-level IT support for office suite, business applications, and network-related issues. Produced ad hoc and periodic reports using Business Intelligence tools.

IT Support Business Intelligence Reporting System Administration Troubleshooting

Service Desk Analyst

Botswana Life Insurance Ltd

Apr 2015 - Sep 2015 (5 months)

Provided first-level IT support for office suite, business applications, and network-related issues. Assisted with system administration tasks, including backups, restore procedures, and off-site storage management.

IT Support System Administration Business Intelligence Troubleshooting Data Management

Education

Degrees, certifications, and relevant coursework

Botswana Accountancy College

Bachelor of Science (Hons), Computer Systems Engineering

Studied Computer Systems Engineering, gaining comprehensive knowledge in system design, development, and maintenance. Focused on practical applications and theoretical foundations of computer systems.

PeopleCert (IT-IQ Pty Ltd)

Certification, IT Service Management

Completed ITIL Certification through PeopleCert (IT-IQ Pty Ltd), focusing on IT service management best practices. Gained expertise in service strategy, design, transition, operation, and continual service improvement.

Botho University

Certificate, Help Desk Support, Internet of Things

Undertook training in Help Desk Support and Internet of Things at Botho University. Developed skills in providing technical assistance and understanding IoT concepts and applications.

Mochudi Digital Center (Ministry of Education)

Training, Advanced Cybersecurity

Completed Advanced Cybersecurity Training for Teachers at Mochudi Digital Center (Ministry of Education). Focused on enhancing cybersecurity knowledge and practices relevant to educational environments.

Commonwealth Learning

Training, Advanced Cybersecurity

Participated in Advanced Cybersecurity Training for Teachers through Commonwealth Learning. Acquired specialized knowledge in cybersecurity principles and their application in educational settings.