
Goitsemang Manson
@goitsemangmanson
Versatile professional with 15+ years of experience in IT, digital platforms, operations, administration, project coordination, and customer service.
What I'm looking for
I am a versatile professional with over 15 years of experience spanning Information Systems, digital platforms, administration, operations, project coordination, customer service, communications, and stakeholder engagement. My career includes experience in both government and private-sector environments, where I have managed websites and digital platforms, supported business systems, coordinated projects, assisted users and customers, and contributed to process improvement and service delivery.
I have strong experience in website and intranet administration, digital content management, systems support, user training, stakeholder coordination, customer relations, and day-to-day operations. I enjoy using technology to solve problems, improve processes, and make services more accessible and efficient. I am also comfortable working across teams, coordinating with different stakeholders, managing competing priorities, and adapting to new environments.
My professional interests include IT and digital transformation, business systems, operations management, project coordination, customer experience, communications, administration, and technology-driven service improvement. I am particularly interested in opportunities where I can combine my technical knowledge, business understanding, communication skills, and practical experience to contribute to organisational growth and better service delivery.
Experience
Work history, roles, and key accomplishments
Managing Director
Caatekgao Travel and Tours
Aug 2019 - Present (7 years 2 months)
Managed stakeholder and customer relationships across tourism and travel activities, coordinated travel programmes, and developed itineraries for individuals and groups.
Operations Manager
Chem-Dry Gaborone
Aug 2019 - May 2025 (5 years 9 months)
Managed day-to-day operations involving staff, customers, suppliers, and service providers, and maintained positive customer relationships through responsive service.
Webmaster
Botswana Power Corporation
Jan 2016 - Aug 2019 (3 years 7 months)
Managed BPC's interactive website and intranet environment, coordinated developers with business process owners, and supported SharePoint administration.
Systems Analyst (Webmaster)
Ministry of Trade and Industry
Jan 2010 - Jan 2016 (6 years)
Managed the Ministry's website, intranet, government portal, and digital platforms, and supported public outreach and information services.
Education
Degrees, certifications, and relevant coursework
University of Cape Town
Bachelor of Commerce, Business Information Systems
Completed a Bachelor of Commerce in Business Information Systems in 2008.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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